Roblog

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  • A beautiful short film by Dana Frankoff:

    “Voice Above Water is the story of a 90-year-old Balinese fisherman who can no longer fish because of the amount of plastic pollution in the ocean, instead he collects trash in hopes of being able to fish again. The story is a glimpse into how one human is using his resources to make a difference and a reminder that if we all play our part we can accomplish something much greater than ourselves.”

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  • The merits of mêtis

    Why is work-to-rule effective as a way of workers negotiating with employers? Isn’t doing your job according to its description what you’re supposed to do? The answer lies in all the tacit, subtle, commonsensical things that employees do every day – in other words, in mêtis.

  • The end-of-year lists are trickling out; Christmas must be around the corner. The Economist’s best books of 2021 is well worth a dig.

    Three highlights from among many:

    “Empire of Pain”, by Patrick Radden Keefe

    “This is the tragic, enraging story of the Sackler family, the previously low-profile owners of Purdue Pharma – which in 1996 introduced the drug OxyContin. The author shows how an epidemic of prescription-opioid abuse morphed into a worse one of illicit heroin and, later, fentanyl.”

    “We Are Bellingcat”, by Eliot Higgins

    “How did a bunch of self-taught internet sleuths help solve some of the biggest crimes of recent years, such as the downing of flight MH17 over Ukraine and the Salisbury poisonings? Bellingcat’s founder chronicles some of the outfit’s investigations, and its efforts to galvanise citizen journalists, expose war crimes and pick apart disinformation. An antidote to cyber-miserabilism.”

    “Fallen Idols”, by Alex von Tunzelmann

    “Ranging from George III to Saddam Hussein, India to the Dominican Republic, this account of the fates of controversial statues – variously dumped, destroyed, moved and re-erected – offers insights into the times and places they were put up and taken down. Statues simplify history, the author says; what is really educational are the arguments they provoke.”

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  • Tim Carmody has a great collection of links in celebration of the peerless Mel Brooks’s 95th birthday. Few can beat him for staying power:

    “Let’s try to put it in context. Brooks was born in the same year as Queen Elizabeth (II, don’t be cheeky), Marilyn Monroe, and John Coltrane. He’s old enough to have served in World War 2 (which he did), and that he was already in his 40s when he became a filmmaker, with The Producers. People sometimes point out that Barbara Walters, Martin Luther King Jr., and Anne Frank were born in the same year, to note how exact contemporaries can belong to such widely different time periods – yet Brooks is three years older than that trio.”

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  • Count me among the confused, who’ve been struggling with the correct pronunciation of “omicron” even after looking it up.

    That’s partly because of the difference between ancient and modern Greek:

    “Even before the pandemic, linguists couldn’t agree on what ancient Greek sounded like, other than that it often didn’t sound like modern Greek. Among scholars, there’s no consensus on how Omicron was pronounced in millennia past. Even in those days, people in different regions spoke their own dialects.

    “‘There isn’t one way of saying Omicron,’ said Armand D’Angour, professor of classical languages and literature at the University of Oxford. ‘First of all, you know, we’re not there, we haven’t recorded it.’”

    It’s not just coronavirus variants; the world is full of Greek-inspired words, most of which we seem to be collectively mangling.

    (When it comes to the name of the coronavirus variant, the least-bad option seems to be “OH-mee-kron”, but it’s probably one of those things – like “chorizo” – where you’re always going to get corrected by someone, and can’t really win.) #

  • The Metropolitan Police employ a team of “super-recognisers”, people who are preternaturally able to memorise and recognise faces. They’re aided by the uniquity of CCTV cameras in the UK:

    “By some estimates, as many as a million CCTV cameras are installed in London, making it the most surveilled metropolis on the planet. Boris Johnson, who before becoming Britain’s Foreign Secretary served as the city’s mayor, once said, ‘When you walk down the streets of London, you are a movie star. You are being filmed by more cameras than you can possibly imagine.’

    “James Rabbett pointed out to me that whereas in Britain people live with the knowledge that ‘ninety per cent of their day’ is captured on camera, ‘a lot of other countries have issues with human rights and that sort of stuff.’”

    At one point, the head of the team talks about the capabilities of computer facial recognition systems:

    “‘It’s bullshit,’ Mick Neville said when I asked him about automated facial recognition. ‘Fantasyland.’ At the airport, when a scanner compares your face with your passport photo, Neville explained, ‘The lighting’s perfect, the angle’s perfect.’ By contrast, the average human can recognize a family member from behind. ‘No computer will ever be able to do that.’”

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  • Kevin Kelly takes on the fallacy that the application of more intelligence is necessary and sufficient to solve all problems:

    “Thinkism is the fallacy that problems can be solved by greater intelligence alone. Thinkism is a fallacy that is often promoted by smart guys who like to think. In their own heads, they think their own success is due to their intelligence, and that therefore more intelligence brings greater success in all things. But in reality IQ is overrated especially as a means to solve problems. This view ignores the many other factors that solve problems. Such as data, experience, and creativity.”

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  • Thermocline to vericline

    Earlier this year I wrote about an idea first expressed by Bruce Webster. In many or even most organisations, there exists a line. Below that line, reality is known and people understand the (usually disastrous) state of the project; above that line, the picture seems rosy, because everyone reports good news upwards in the organisation.

    Webster called that line the “thermocline of truth”, but I wonder if that’s a slightly unwieldy name. I’d like to humbly suggest that we refer to this concept as the “vericline” instead, from “verus” (truth) and “cline” (a graduated continuum).

    Yes, it mixes Greek and Latin, but so does “television” and that’s been pretty successful!

  • Owning your externalities

    Economists talk of externalities as something to be dealt with by regulation or taxation. But how can businesses that want to be more sustainable wrest control of theirs – and make sure they’re positive?

  • The late Donella Meadows’s book Thinking in Systems first exposed me (and countless others) to the idea of systems thinking.

    Here’s a great essay of hers that starts from the question of control:

    “For those who stake their identity on the role of omniscient conqueror, the uncertainty exposed by systems thinking is hard to take. If you can’t understand, predict, and control, what is there to do?”

    Encouraging us to abandon this desire for control and embrace a lack of it, she suggests that working with complex systems is a form of “dance”, before offering us all a superb dance class:

    “I had learned about dancing with great powers from whitewater kayaking, from gardening, from playing music, from skiing. All those endeavors require one to stay wide-awake, pay close attention, participate flat out, and respond to feedback. It had never occurred to me that those same requirements might apply to intellectual work, to management, to government, to getting along with people.”

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  • John Merrick reviews Alberto Prunetti’s new memoir (of sorts), Down and Out in England and Italy:

    “Prunetti is no genteel returnee, instead acting as our Virgil leading us, the latter-day Dantes, deep into the recesses of the capitalist inferno. His leaving and returning is not from the solidity of middle-class life to the working-class of old, but rather from one form of manual labor to another. We follow him from the stable, unionized, masculine labor of his father’s generation in the steel mills of that crucible of the Italian workers’ movement, Livorno, into the new world of dreadful temp jobs, deep into the abyss of long hours and poor pay, followed by heavy drinking and a fight on the weekend. The working-class hero, our Virgil tells us, is no longer the celebrated blue-collar worker on the picket line but the tabarded underclass cleaning p*ss and sh*t from the floors of the nation’s toilets or serving up reheated slop to dead-eyed consumers in suburban shopping malls.”

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  • Michael Lorenzos hopefully ends one of the more tedious and intractable debates within marketing: the conflict between brand and performance marketing.

    Brand marketers see performance activity as cheap, short-termist and diluting of the brand; performance marketers see brand activity as ineffective, fluffy, and imposing of unnecessary constraints on creative.

    Lorenzos argues the sensible middle ground: that the dichotomy is a false one. Brand building helps drive sales and generally makes performance marketing perform better. Performance marketing builds brand associations. He ends with some great advice for both camps, and for the CMOs who are tasked with wrestling them into some kind of cooperation. #

  • Markus Strasser spent quite a while trying to build a business that extracted knowledge from academic papers: understanding the insights within them, building relationships between them, throwing up new and interesting connections, and generally automating much of the drudge work of sifting through the published knowledge within a given field.

    His findings were dispiriting, and his business sadly failed. Part of the problem is that ideas alone don’t tend to lead to innovations; you need teams of people, and much of the knowledge within successful teams is implicit and not expressed in the papers themselves:

    “But the complexity threshold kept rising and now we need to grow companies around inventions to actually make them happen… That’s why incumbents increasingly acqui-hire instead of just buying the IP and most successful companies that spin out of labs have someone who did the research as a cofounder. Technological utopians and ideologists like my former self underrate how important context and tacit knowledge is.”

    Strasser’s essay is interesting not just as a deep dive into scientific knowledge and its structure, but also as a personal story of the pain of starting a business that turns out not to be viable:

    “I’ve been flirting with this entire cluster of ideas including open source web annotation, semantic search and semantic web, public knowledge graphs, nano-publications, knowledge maps, interoperable protocols and structured data, serendipitous discovery apps, knowledge organization, communal sense-making and academic literature/publishing toolchains for a few years on and off… nothing of it will go anywhere.

    “Don’t take that as a challenge. Take it as a red flag and run. Run towards better problems.”

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  • Chesterton’s many fences

    G. K. Chesterton wrote about the mistaken urge that reformers often have: to remove things without fully understanding why they were originally put in place. It’s a lesson that’s of enduring usefulness.

  • One churned up by the YouTube algorithms: a soothing and illuminating film of the wonderful and eloquent Mark Knopfler just talking about guitars. Few things can beat a master of their craft, who happens to be a lovely person, being given time to talk. #

  • A fascinating oral history of Processing, a programming language designed for artists:

    “Cooper and Maeda established a long lineage of designers and artists who were interested in pushing the boundaries of what code could create. Among them were Ben Fry and Casey Reas, two research assistants in Maeda’s group. During their time at MIT, Fry and Reas began to question how programming was taught to visually minded students. They wondered: How could they make programming more accessible to designers and artists? And what would it look like for code to become both a creative medium and part of the creative process itself?”

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  • Scott Galloway takes on “buy now, pay later” schemes (like Klarna) that have taken over ecommerce in recent years.

    These services have proliferated partly by capitalising on young people’s fear of debt and presenting themselves as being somehow different:

    “Their attraction to BNPL coincides with an aversion to banks and the credit they offer. This is a generation that came of age just before or in the wake of the Great Recession, a global economic crisis precipitated by… way too much credit. Young people love BNPL because, according to the former director of Afterpay, the vast majority of them ‘don’t want to be on credit.’”

    But whichever way you cut it, these services are debt – and they’re driving young people to spend money they don’t have and to get into a cycle of incurring punitive late fees. #

  • A chronic case of cost disease

    Businesses worry about keeping costs in check compared to their competitors. But they’re subjected to forces beyond just their own industries – and can suffer from “cost disease” as a result. But is there a cure?

  • Why does Tokyo seem to work so well? It’s a city of nearly 40-million people, but its standard of living is high and it hasn’t suffered either the choking car-dominance of cities like LA or the crazy real estate prices of… well, almost everywhere else.

    Cole Lubchenko asks why, and concludes that Tokyo’s decentralised nature, relaxed zoning rules, and prioritisation of public transport have created a city that’s easy to get around, that isn’t constrained by a focus on a single centre, and that continually reinvents itself to suit its inhabitants’ changing needs:

    “When you take the time to understand what makes the city special, you will begin to notice more and more of the aspects of Tokyo’s urban design that make the city so easy to be in. It is an ever evolving organism that never loses touch of its human-scale. No matter if you are visiting for the first time – or commuting to work daily – you should always find time to explore a new corner of the metropolis and feel for yourself what makes it work.”

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  • Nuclear fusion is extraordinarily powerful:

    “…we discovered that fusion powered the stars only about a hundred years ago, when the British physicist Arthur Eddington put together two pieces of knowledge into what was seen at the time as a wild surmise. The facts he combined were that the sun is made up mostly of hydrogen, with some helium, and that E=mc2.

    “Eddington noticed that four hydrogen atoms weigh a tiny bit more than one helium atom. If four hydrogen nuclei somehow fuse together, in a series of steps, and form helium, then a little bit of mass must be “lost” in the process. And if one takes seriously that most famous of equations, then that little bit of mass becomes a lot of energy – as much energy as that amount of mass multiplied by the speed of light, squared. To give a sense of this ratio: If you converted a baseball into pure energy, you could power New York City for about two weeks. Maybe that process – hydrogen crashing into hydrogen and forming helium, giving off an extraordinary amount of energy in the process – was how the sun and all the stars burned so bright and so long. Eddington, in a paper laying out this theory, closed with an unusual take on the story of Daedalus and his son Icarus. Eddington argued in defense of Icarus, saying it was better to fly too high, and in doing so see where a scientific idea begins to fail, than it was to be cautious and not try to fly high at all.”

    It’s also remarkably safe, and generates no problematic waste – unlike nuclear fission. But it’s always just around the corner, and has never really progressed towards commercial viability. But there are still scientists working on it, still progress is being made, and this New Yorker article looks at one particular team’s efforts to solve the (many) remaining problems. #

  • A thoughtful take on Web3 from Robin Sloan, who usefully approaches it neither from the perspective of cantankerous get-off-my-lawn cynicism nor credulous this-will-fix-everything naïvety.

    Sloan has interesting technical objections:

    “I feel like this simple premise is often lost in the haze: the Ethereum Virtual Machine, humming heart of Web3, is a computer that charges you many dollars to execute a very small program very slowly. It does so in an environment with special properties, and in some cases, those properties are worth the expense. In others… it’s like running your website on a TRS-80 with a coin slot.”

    But his most powerful points are social:

    “A key characteristic – really, a key aesthetic – of most (all?) blockchains is immutability. They are ledgers, after all. But, these days, where the internet is concerned, I find myself more interested in the opposite; in mutability and ephemerality. I like things that can change and grow, then vanish.

    “I am a BIG fan of deletion, an operation basically antithetical to Web3.

    “What do we lose when we lose deletion?”

    Bonus points for the reference to Marx’s excellent Power of Money. #

  • Beautiful, useful, and thought-provoking: what more can you ask for from a building? #

  • Sustainability and strategy credits

    Strategy credits are decisions that are easy for you to make, that make you look good, but that are hard for your competitors to match. You get all the good press without having to break a sweat. Sadly, lots of sustainability initiatives involve companies boasting about things that are fundamentally strategy credits: learning how to spot them, and withholding our most fervent praise from them, will become an increasingly valuable skill.

  • A great long read on Wang Huning, China’s éminence grise, the thinker behind much of “Xi Jinping thought”, and a political animal of unparalleled cunning who has managed to remain in a position of unrivalled influence for longer than anyone else in China.

    Interestingly, Wang’s ideas were particularly shaped by a stint in the US:

    “Also in 1988, Wang – having risen with unprecedented speed to become Fudan’s youngest full professor at age 30 – won a coveted scholarship (facilitated by the American Political Science Association) to spend six months in the United States as a visiting scholar. Profoundly curious about America, Wang took full advantage, wandering about the country like a sort of latter-day Chinese Alexis de Tocqueville, visiting more than 30 cities and nearly 20 universities.

    “What he found deeply disturbed him, permanently shifting his view of the West and the consequences of its ideas.

    “Wang recorded his observations in a memoir that would become his most famous work: the 1991 book America Against America. In it, he marvels at homeless encampments in the streets of Washington DC, out-of-control drug crime in poor black neighbourhoods in New York and San Francisco, and corporations that seemed to have fused themselves to and taken over responsibilities of government. Eventually, he concludes that America faces an “unstoppable undercurrent of crisis” produced by its societal contradictions, including between rich and poor, white and black, democratic and oligarchic power, egalitarianism and class privilege, individual rights and collective responsibilities, cultural traditions and the solvent of liquid modernity.”

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  • A neat and incredibly clear explanation of the idea of decentralising power, and the different forms that decentralised organisations and structures can take. #

  • Duncan Austin argues that voluntary, market-led attempts to fix climate change (such as corporate social responsibility initiatives, environmental social and governance-led investing, campaigns to change consumer behaviour, etc.) have failed.

    His analysis is an interesting systems-thinking one. He argues that these attempts represent the “fix that fails” systems archetype, whereby initial attempts to fix a problem trigger delayed secondary effects that make the problem worse. Eventually, the “fail loop” overtakes the “fix loop”, and the system collapses.

    It’s a dense post, but it has some great thinking in it. The idea of the “fix that fails”, the complementary “unmentionable foot” to the market’s “invisible hand”, and the notion of “externality-denying capitalism” are all useful additions to the collective language on sustainability. #