Roblog

135 posts from 2021

  • The shamrock organisation

    Conventional wisdom encourages businesses to think about their core competencies, and then outsource everything else. But the organisational theorist Charles Handy saw things slightly differently, inspired by his thinking on “portfolio careers”.
  • For years, a mysterious figure has been using deception, hacking, and subterfuge to steal unpublished manuscripts from literary agents and publishers.

    The puzzling things is: nobody really knows why:

    “This was a setup Stieg Larsson would have admired: a clever thief adopting multiple aliases, targeting victims around the world, and acting with no clear motive. The manuscripts weren’t being pirated, as far as anyone could tell. Fake Francesca wasn’t demanding a ransom. ‘We assumed it was the Russians,’ Mörk said. ‘But we are the book industry. It’s not like we’re digging gold or researching vaccines.’ Perhaps someone in publishing, or a Hollywood producer, was desperate for early access to books they might buy. Was the thief simply an impatient reader? A strung-out writer in need of ideas?”

    Reeves Wiedeman dug into the story, and found himself tied up in knots, as obsessed as the thief themselves. #

  • John Hanke, who founded the company that developed mobile gaming sensation Pokémon Go, advocates persuasively for a conception of the “metaverse” that involves making our current reality better, rather than escaping it into a fictional world:

    “But now people are babbling and swooning about this thing called a metaverse. Companies like Facebook – well, mainly Facebook – are pitching a more immersive vision where people don hardware rigs that block out their senses and replace the input with digital artifacts, essentially discarding reality for alternate worlds created by the lords of Silicon Valley. ‘Our overarching goal… is to help bring the metaverse to life,’ Mark Zuckerberg told his workforce in June.

    “Hanke hates this idea. He’s read all the science fiction books and seen all the films that first imagined the metaverse – all great fun, and all wrong. He believes that his vision, unlike virtual reality, will make the real world better without encouraging people to totally check out of it. This past summer, he felt compelled to explain why in a self-described manifesto whose title says it all: “The Metaverse Is a Dystopian Nightmare. Let’s Build a Better Reality.” (Facebook’s response: Change its name to Meta so it could focus on constructing Hanke’s nightmare.)”

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  • A beautiful short film by Dana Frankoff:

    “Voice Above Water is the story of a 90-year-old Balinese fisherman who can no longer fish because of the amount of plastic pollution in the ocean, instead he collects trash in hopes of being able to fish again. The story is a glimpse into how one human is using his resources to make a difference and a reminder that if we all play our part we can accomplish something much greater than ourselves.”

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  • The merits of mêtis

    Why is work-to-rule effective as a way of workers negotiating with employers? Isn’t doing your job according to its description what you’re supposed to do? The answer lies in all the tacit, subtle, commonsensical things that employees do every day – in other words, in mêtis.
  • The end-of-year lists are trickling out; Christmas must be around the corner. The Economist’s best books of 2021 is well worth a dig.

    Three highlights from among many:

    “Empire of Pain”, by Patrick Radden Keefe

    “This is the tragic, enraging story of the Sackler family, the previously low-profile owners of Purdue Pharma – which in 1996 introduced the drug OxyContin. The author shows how an epidemic of prescription-opioid abuse morphed into a worse one of illicit heroin and, later, fentanyl.”

    “We Are Bellingcat”, by Eliot Higgins

    “How did a bunch of self-taught internet sleuths help solve some of the biggest crimes of recent years, such as the downing of flight MH17 over Ukraine and the Salisbury poisonings? Bellingcat’s founder chronicles some of the outfit’s investigations, and its efforts to galvanise citizen journalists, expose war crimes and pick apart disinformation. An antidote to cyber-miserabilism.”

    “Fallen Idols”, by Alex von Tunzelmann

    “Ranging from George III to Saddam Hussein, India to the Dominican Republic, this account of the fates of controversial statues – variously dumped, destroyed, moved and re-erected – offers insights into the times and places they were put up and taken down. Statues simplify history, the author says; what is really educational are the arguments they provoke.”

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  • Tim Carmody has a great collection of links in celebration of the peerless Mel Brooks’s 95th birthday. Few can beat him for staying power:

    “Let’s try to put it in context. Brooks was born in the same year as Queen Elizabeth (II, don’t be cheeky), Marilyn Monroe, and John Coltrane. He’s old enough to have served in World War 2 (which he did), and that he was already in his 40s when he became a filmmaker, with The Producers. People sometimes point out that Barbara Walters, Martin Luther King Jr., and Anne Frank were born in the same year, to note how exact contemporaries can belong to such widely different time periods – yet Brooks is three years older than that trio.”

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  • Count me among the confused, who’ve been struggling with the correct pronunciation of “omicron” even after looking it up.

    That’s partly because of the difference between ancient and modern Greek:

    “Even before the pandemic, linguists couldn’t agree on what ancient Greek sounded like, other than that it often didn’t sound like modern Greek. Among scholars, there’s no consensus on how Omicron was pronounced in millennia past. Even in those days, people in different regions spoke their own dialects.

    “‘There isn’t one way of saying Omicron,’ said Armand D’Angour, professor of classical languages and literature at the University of Oxford. ‘First of all, you know, we’re not there, we haven’t recorded it.’”

    It’s not just coronavirus variants; the world is full of Greek-inspired words, most of which we seem to be collectively mangling.

    (When it comes to the name of the coronavirus variant, the least-bad option seems to be “OH-mee-kron”, but it’s probably one of those things – like “chorizo” – where you’re always going to get corrected by someone, and can’t really win.) #

  • The Metropolitan Police employ a team of “super-recognisers”, people who are preternaturally able to memorise and recognise faces. They’re aided by the uniquity of CCTV cameras in the UK:

    “By some estimates, as many as a million CCTV cameras are installed in London, making it the most surveilled metropolis on the planet. Boris Johnson, who before becoming Britain’s Foreign Secretary served as the city’s mayor, once said, ‘When you walk down the streets of London, you are a movie star. You are being filmed by more cameras than you can possibly imagine.’

    “James Rabbett pointed out to me that whereas in Britain people live with the knowledge that ‘ninety per cent of their day’ is captured on camera, ‘a lot of other countries have issues with human rights and that sort of stuff.’”

    At one point, the head of the team talks about the capabilities of computer facial recognition systems:

    “‘It’s bullshit,’ Mick Neville said when I asked him about automated facial recognition. ‘Fantasyland.’ At the airport, when a scanner compares your face with your passport photo, Neville explained, ‘The lighting’s perfect, the angle’s perfect.’ By contrast, the average human can recognize a family member from behind. ‘No computer will ever be able to do that.’”

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  • Kevin Kelly takes on the fallacy that the application of more intelligence is necessary and sufficient to solve all problems:

    “Thinkism is the fallacy that problems can be solved by greater intelligence alone. Thinkism is a fallacy that is often promoted by smart guys who like to think. In their own heads, they think their own success is due to their intelligence, and that therefore more intelligence brings greater success in all things. But in reality IQ is overrated especially as a means to solve problems. This view ignores the many other factors that solve problems. Such as data, experience, and creativity.”

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  • Thermocline to vericline

    Earlier this year I wrote about an idea first expressed by Bruce Webster. In many or even most organisations, there exists a line. Below that line, reality is known and people understand the (usually disastrous) state of the project; above that line, the picture seems rosy, because everyone reports good news upwards in the organisation.

    Webster called that line the “thermocline of truth”, but I wonder if that’s a slightly unwieldy name. I’d like to humbly suggest that we refer to this concept as the “vericline” instead, from “verus” (truth) and “cline” (a graduated continuum).

    Yes, it mixes Greek and Latin, but so does “television” and that’s been pretty successful!

  • Owning your externalities

    Economists talk of externalities as something to be dealt with by regulation or taxation. But how can businesses that want to be more sustainable wrest control of theirs – and make sure they’re positive?
  • The late Donella Meadows’s book Thinking in Systems first exposed me (and countless others) to the idea of systems thinking.

    Here’s a great essay of hers that starts from the question of control:

    “For those who stake their identity on the role of omniscient conqueror, the uncertainty exposed by systems thinking is hard to take. If you can’t understand, predict, and control, what is there to do?”

    Encouraging us to abandon this desire for control and embrace a lack of it, she suggests that working with complex systems is a form of “dance”, before offering us all a superb dance class:

    “I had learned about dancing with great powers from whitewater kayaking, from gardening, from playing music, from skiing. All those endeavors require one to stay wide-awake, pay close attention, participate flat out, and respond to feedback. It had never occurred to me that those same requirements might apply to intellectual work, to management, to government, to getting along with people.”

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  • John Merrick reviews Alberto Prunetti’s new memoir (of sorts), Down and Out in England and Italy:

    “Prunetti is no genteel returnee, instead acting as our Virgil leading us, the latter-day Dantes, deep into the recesses of the capitalist inferno. His leaving and returning is not from the solidity of middle-class life to the working-class of old, but rather from one form of manual labor to another. We follow him from the stable, unionized, masculine labor of his father’s generation in the steel mills of that crucible of the Italian workers’ movement, Livorno, into the new world of dreadful temp jobs, deep into the abyss of long hours and poor pay, followed by heavy drinking and a fight on the weekend. The working-class hero, our Virgil tells us, is no longer the celebrated blue-collar worker on the picket line but the tabarded underclass cleaning p*ss and sh*t from the floors of the nation’s toilets or serving up reheated slop to dead-eyed consumers in suburban shopping malls.”

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  • Michael Lorenzos hopefully ends one of the more tedious and intractable debates within marketing: the conflict between brand and performance marketing.

    Brand marketers see performance activity as cheap, short-termist and diluting of the brand; performance marketers see brand activity as ineffective, fluffy, and imposing of unnecessary constraints on creative.

    Lorenzos argues the sensible middle ground: that the dichotomy is a false one. Brand building helps drive sales and generally makes performance marketing perform better. Performance marketing builds brand associations. He ends with some great advice for both camps, and for the CMOs who are tasked with wrestling them into some kind of cooperation. #

  • Markus Strasser spent quite a while trying to build a business that extracted knowledge from academic papers: understanding the insights within them, building relationships between them, throwing up new and interesting connections, and generally automating much of the drudge work of sifting through the published knowledge within a given field.

    His findings were dispiriting, and his business sadly failed. Part of the problem is that ideas alone don’t tend to lead to innovations; you need teams of people, and much of the knowledge within successful teams is implicit and not expressed in the papers themselves:

    “But the complexity threshold kept rising and now we need to grow companies around inventions to actually make them happen… That’s why incumbents increasingly acqui-hire instead of just buying the IP and most successful companies that spin out of labs have someone who did the research as a cofounder. Technological utopians and ideologists like my former self underrate how important context and tacit knowledge is.”

    Strasser’s essay is interesting not just as a deep dive into scientific knowledge and its structure, but also as a personal story of the pain of starting a business that turns out not to be viable:

    “I’ve been flirting with this entire cluster of ideas including open source web annotation, semantic search and semantic web, public knowledge graphs, nano-publications, knowledge maps, interoperable protocols and structured data, serendipitous discovery apps, knowledge organization, communal sense-making and academic literature/publishing toolchains for a few years on and off… nothing of it will go anywhere.

    “Don’t take that as a challenge. Take it as a red flag and run. Run towards better problems.”

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  • Chesterton’s many fences

    G. K. Chesterton wrote about the mistaken urge that reformers often have: to remove things without fully understanding why they were originally put in place. It’s a lesson that’s of enduring usefulness.
  • One churned up by the YouTube algorithms: a soothing and illuminating film of the wonderful and eloquent Mark Knopfler just talking about guitars. Few things can beat a master of their craft, who happens to be a lovely person, being given time to talk. #

  • A fascinating oral history of Processing, a programming language designed for artists:

    “Cooper and Maeda established a long lineage of designers and artists who were interested in pushing the boundaries of what code could create. Among them were Ben Fry and Casey Reas, two research assistants in Maeda’s group. During their time at MIT, Fry and Reas began to question how programming was taught to visually minded students. They wondered: How could they make programming more accessible to designers and artists? And what would it look like for code to become both a creative medium and part of the creative process itself?”

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  • Scott Galloway takes on “buy now, pay later” schemes (like Klarna) that have taken over ecommerce in recent years.

    These services have proliferated partly by capitalising on young people’s fear of debt and presenting themselves as being somehow different:

    “Their attraction to BNPL coincides with an aversion to banks and the credit they offer. This is a generation that came of age just before or in the wake of the Great Recession, a global economic crisis precipitated by… way too much credit. Young people love BNPL because, according to the former director of Afterpay, the vast majority of them ‘don’t want to be on credit.’”

    But whichever way you cut it, these services are debt – and they’re driving young people to spend money they don’t have and to get into a cycle of incurring punitive late fees. #

  • A chronic case of cost disease

    Businesses worry about keeping costs in check compared to their competitors. But they’re subjected to forces beyond just their own industries – and can suffer from “cost disease” as a result. But is there a cure?
  • Why does Tokyo seem to work so well? It’s a city of nearly 40-million people, but its standard of living is high and it hasn’t suffered either the choking car-dominance of cities like LA or the crazy real estate prices of… well, almost everywhere else.

    Cole Lubchenko asks why, and concludes that Tokyo’s decentralised nature, relaxed zoning rules, and prioritisation of public transport have created a city that’s easy to get around, that isn’t constrained by a focus on a single centre, and that continually reinvents itself to suit its inhabitants’ changing needs:

    “When you take the time to understand what makes the city special, you will begin to notice more and more of the aspects of Tokyo’s urban design that make the city so easy to be in. It is an ever evolving organism that never loses touch of its human-scale. No matter if you are visiting for the first time – or commuting to work daily – you should always find time to explore a new corner of the metropolis and feel for yourself what makes it work.”

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  • Nuclear fusion is extraordinarily powerful:

    “…we discovered that fusion powered the stars only about a hundred years ago, when the British physicist Arthur Eddington put together two pieces of knowledge into what was seen at the time as a wild surmise. The facts he combined were that the sun is made up mostly of hydrogen, with some helium, and that E=mc2.

    “Eddington noticed that four hydrogen atoms weigh a tiny bit more than one helium atom. If four hydrogen nuclei somehow fuse together, in a series of steps, and form helium, then a little bit of mass must be “lost” in the process. And if one takes seriously that most famous of equations, then that little bit of mass becomes a lot of energy – as much energy as that amount of mass multiplied by the speed of light, squared. To give a sense of this ratio: If you converted a baseball into pure energy, you could power New York City for about two weeks. Maybe that process – hydrogen crashing into hydrogen and forming helium, giving off an extraordinary amount of energy in the process – was how the sun and all the stars burned so bright and so long. Eddington, in a paper laying out this theory, closed with an unusual take on the story of Daedalus and his son Icarus. Eddington argued in defense of Icarus, saying it was better to fly too high, and in doing so see where a scientific idea begins to fail, than it was to be cautious and not try to fly high at all.”

    It’s also remarkably safe, and generates no problematic waste – unlike nuclear fission. But it’s always just around the corner, and has never really progressed towards commercial viability. But there are still scientists working on it, still progress is being made, and this New Yorker article looks at one particular team’s efforts to solve the (many) remaining problems. #

  • A thoughtful take on Web3 from Robin Sloan, who usefully approaches it neither from the perspective of cantankerous get-off-my-lawn cynicism nor credulous this-will-fix-everything naïvety.

    Sloan has interesting technical objections:

    “I feel like this simple premise is often lost in the haze: the Ethereum Virtual Machine, humming heart of Web3, is a computer that charges you many dollars to execute a very small program very slowly. It does so in an environment with special properties, and in some cases, those properties are worth the expense. In others… it’s like running your website on a TRS-80 with a coin slot.”

    But his most powerful points are social:

    “A key characteristic – really, a key aesthetic – of most (all?) blockchains is immutability. They are ledgers, after all. But, these days, where the internet is concerned, I find myself more interested in the opposite; in mutability and ephemerality. I like things that can change and grow, then vanish.

    “I am a BIG fan of deletion, an operation basically antithetical to Web3.

    “What do we lose when we lose deletion?”

    Bonus points for the reference to Marx’s excellent Power of Money. #

  • Beautiful, useful, and thought-provoking: what more can you ask for from a building? #

  • Sustainability and strategy credits

    Strategy credits are decisions that are easy for you to make, that make you look good, but that are hard for your competitors to match. You get all the good press without having to break a sweat. Sadly, lots of sustainability initiatives involve companies boasting about things that are fundamentally strategy credits: learning how to spot them, and withholding our most fervent praise from them, will become an increasingly valuable skill.
  • A great long read on Wang Huning, China’s éminence grise, the thinker behind much of “Xi Jinping thought”, and a political animal of unparalleled cunning who has managed to remain in a position of unrivalled influence for longer than anyone else in China.

    Interestingly, Wang’s ideas were particularly shaped by a stint in the US:

    “Also in 1988, Wang – having risen with unprecedented speed to become Fudan’s youngest full professor at age 30 – won a coveted scholarship (facilitated by the American Political Science Association) to spend six months in the United States as a visiting scholar. Profoundly curious about America, Wang took full advantage, wandering about the country like a sort of latter-day Chinese Alexis de Tocqueville, visiting more than 30 cities and nearly 20 universities.

    “What he found deeply disturbed him, permanently shifting his view of the West and the consequences of its ideas.

    “Wang recorded his observations in a memoir that would become his most famous work: the 1991 book America Against America. In it, he marvels at homeless encampments in the streets of Washington DC, out-of-control drug crime in poor black neighbourhoods in New York and San Francisco, and corporations that seemed to have fused themselves to and taken over responsibilities of government. Eventually, he concludes that America faces an “unstoppable undercurrent of crisis” produced by its societal contradictions, including between rich and poor, white and black, democratic and oligarchic power, egalitarianism and class privilege, individual rights and collective responsibilities, cultural traditions and the solvent of liquid modernity.”

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  • A neat and incredibly clear explanation of the idea of decentralising power, and the different forms that decentralised organisations and structures can take. #

  • Duncan Austin argues that voluntary, market-led attempts to fix climate change (such as corporate social responsibility initiatives, environmental social and governance-led investing, campaigns to change consumer behaviour, etc.) have failed.

    His analysis is an interesting systems-thinking one. He argues that these attempts represent the “fix that fails” systems archetype, whereby initial attempts to fix a problem trigger delayed secondary effects that make the problem worse. Eventually, the “fail loop” overtakes the “fix loop”, and the system collapses.

    It’s a dense post, but it has some great thinking in it. The idea of the “fix that fails”, the complementary “unmentionable foot” to the market’s “invisible hand”, and the notion of “externality-denying capitalism” are all useful additions to the collective language on sustainability. #

  • Mihaly Csikszentmihalyi sadly died last month. Among his many contributions to popular ideas around creativity (such as the idea of “flow”) is this excellent list of ten strangely paradoxical opposing traits that particularly creative individuals seem to possess:

    1. Creative individuals have a great deal of physical energy, but they are also often quiet and at rest.
    2. Creative individuals tend to be smart, yet also naive at the same time.
    3. A third paradoxical trait refers to the related combination of playfulness and discipline, or responsibility and irresponsibility.
    4. Creative individuals alternate between imagination and fantasy at one end, and a rooted sense of reality at the other.
    5. Creative people seem to harbor opposite tendencies on the continuum between extroversion and introversion.
    6. Creative individuals are also remarkably humble and proud at the same time.
    7. Creative individuals to a certain extent escape this rigid gender role stereotyping [of ‘masculine’ and ‘feminine’].
    8. Creative people are both traditional and conservative and at the same time rebellious and iconoclastic.
    9. Creative persons are very passionate about their work, yet they can be extremely objective about it as well.
    10. The openness and sensitivity of creative individuals often exposes them to suffering and pain yet also a great deal of enjoyment.

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  • The world is full of strange borders (like Baarle-Hertog and Baarle Nassau), but the one between Derby Line, Vermont and Stanstead, Quebec is both simple and ludicrous:

    “In the two-sided town of Derby Line/Stanstead there are two streets that cross the line without any checkpoints. Technically, any time anyone crosses the international line, they are subject to having to report, in person, to a port of entry inspection station for the country they are entering. This makes traffic on the streets that cross the line without a checkpoint, Maple Street/Rue Ball and Pelow Hill/Rue Lee, fairly light, as it is more convenient to cross at Main Street/Rue Dufferin, where checkpoints are often set up for ‘drive thru’ service.

    “Pedestrians on the sidewalk are also technically required to report as soon as they cross the line. Visiting someone on the other side of the line, even if the building is next door, means walking around to the inspection station first, or risk being an outlaw. Playing catch on Maple Street/Rue Ball would be an international event, and would break no laws presumably, so long as each time the ball was caught, the recipient marched over to customs to declare the ball.”

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  • The three Xs of innovation

    Kent Beck identified three phases of product development: Explore, Expand, and Extract. Knowing which one you’re currently facing changes how you approach your work – and your chances of success.
  • I saw Tom Critchlow tweet earlier this year about the idea of “rewilding” your attention. That means escaping algorithmic decisions about what you read or view, avoiding both mainstream, popular creators and your own little filter bubble. Instead, you can choose to give your attention to more off-beat and interesting things.

    Clive Thompson writes in more depth about why that’s good and what it involves:

    “Big-tech recommendation systems have been critiqued lately for their manifold sins – i.e. how their remorseless lust for ‘engagement’ leads them to overpromote hotly emotional posts; how they rile people up; how they feed us clicktastic disinfo; how they facilitate “doomscrolling”. All true.

    “But they pose a subtler challenge, too, for our imaginative lives: their remarkably dull conception of what’s ‘interesting’. It’s like intellectual monocropping. You open your algorithmic feed and see rows and rows of neatly planted corn, and nothing else…

    “The metaphor suggests precisely what to do: If you want to have wilder, curiouser thoughts, you have to avoid the industrial monocropping of big-tech feeds. You want an intellectual forest, overgrown with mushrooms and towering weeds and a massive dead log where a family of raccoons has taken up residence.”

    As someone who writes off-beat things for a tiny audience, I am of course biased, but this is an approach to the internet that I’ve always subscribed to – literally, in the form of a groaning “newsletters” email box and countless RSS feeds. #

  • David Chapman is writing a book on the meaning of life, called Meaningness, in public on the web. This chapter, on the deceptive lure of nihilism, is particularly interesting.

    The particular attitude that Chapman takes issue with is the idea that, because death is certain, life must lack meaning:

    “In the end, everything is meaningless. Your death is certain, and final. No heaven awaits; you just cease to exist. Life is but a spark in the infinite blackness, a spark that appears, flickers, and dies forever. What meaning could that have? You will soon be forgotten, nothing you do can make any difference in the long run, none of it matters.”

    His thoughtful dismantling of this is neatly summarised towards the end:

    “Yes, nothing really matters in the end. But people forget that things often matter quite a lot in the beginning and the middle.”

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  • Why snake oil succeeds

    Few products in history have been as successful as the “snake oil” of the 1800s and early 1900s. But why did these products succeed, when they didn’t work? Answering that means digging into our capacity for motivated reasoning, manipulative advertising, and wishful thinking – factors that haven’t changed much in the intervening century.
  • A fascinating paper that analyses how humans navigate cities on foot, and how their routes compare to the optimal ones.

    It turns out that we’re remarkably good at finding near-optimal routes without resorting to complex calculations; we use heuristics and we “satisfice” for a good-enough route. But it turns out that, when our route planning is sub-optimal, it’s sub-optimal in predictable ways.

    One such puzzling way we consistently differ from the optimal route is our tendency to pick asymmetrical routes; we walk a different route on our way to a destination than the one we walk coming back. This reveals a heuristic that we use, which the researchers called the “initial straightest segment” heuristic: we’ll set out on our journey by heading in a direction that’s as close to the direction of our ultimate destination as possible, even if the shortest route actually means taking a slightly different direction first. On the way back, we do the same thing – which often means picking a slightly different route.

    A really neat example of using mobile data to discover fundamental aspects of human behaviour (and in a non-creepy way!)

    Christian Bongiorno, Yulun Zhou, et. al. “Vector-based pedestrian navigation in cities”. Nature Computational Science 1(678–685), October 2021 #

  • Vox writes about the spate of fictional characters on TikTok:

    “In June, the UK tabloid the Mirror published a story about a TikTok video that discussed “the four biggest dating app red flags,” according to a creator named @sydneyplus, who said she worked at a dating site. Said red flags include standing in front of a fancy car (likely not their own), describing oneself as an “entrepreneur,” or being weirdly obsessed with their mom. The article is a typical hastily written web post capitalizing on trending content in order to drive pageviews, and was later picked up by the New York Post. The only problem was that @sydneyplus doesn’t work at a dating site, because @sydneyplus doesn’t really exist.”

    Ryan Broderick covered this this week, taking the time to fall down the rabbit hole of fake-influencer videos:

    “I hadn’t had the time to really sit down and go through these accounts until recently and I really can’t overstate how surreal the whole thing is. The Sydney character just completed a storyline on her account and to see it progress over dozens of short videos is really mind-bending.

    “On her page, Sydney identifies herself as a dating app employee, which, I mean, ethically is, at the very least, weird. In August, Sydney told her followers that she got a ‘report of an account that was unusually active.’ She then discovered the account belongs to her sister’s fiancé. And then, across 37 TikTok videos posted across a month and a half, Sydney chronicled how she tried to tell her sister about the cheating before the couple gets married. It’s totally weird and, once again, none of this is real.”

    Broderick wonders if it’s not part of a long-term shift, a blurring of lines between entertainment and social media:

    “There was this assumption many years ago that YouTubers would eventually graduate to traditional entertainment. There was a brief moment where internet celebrities were given chances to host TV shows or star in movies. But it really hasn’t ever stuck. Even the current wave of TikTok emo is beginning to feel more and more like a flash in the pan. But what if we got it wrong all along? What if, instead of influencers becoming movie stars, scripted entertainment was supposed to morph into formats that fit parasocial online relationships?”

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  • Oliver Wainwright sums up the cycles of pessimism that we’ve had when it comes to tall office buildings, ending on a bullish note:

    “But a chorus of urban theorists argue that it will ultimately be impossible for the human species to resist the lure of density. In their new book, Survival of the City, Harvard economics professors Ed Glaeser and David Cutler write that ‘the ability of cities to enable the joys of human interactions and shared experiences may be their greatest protection against urban exodus’.”

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  • A wonderful deep dive by Alex Komoroske into the scaling issues that even the best organisations face as they grow. He looks at organisations as complex systems, filled with autonomous individuals whose individual actions can combine in unexpected ways – even when they’re trying their best.

    He makes a surprising comparison: lots of organisations are like slime moulds. But that’s no bad thing!

    “Slime moulds have many challenges, but they also have some amazing abilities. Instead of trying to fight it, maybe lean into what they’re good at? Slime moulds are extremely resilient. They can handle complex and changing conditions well. Creative solutions pop up organically. They can create more value than the sum of their parts.”

    His final note sums up the wisdom of his approach:

    “Focus less on being a builder, frustrated that your building materials refuse to behave. Instead, think of yourself more as a gardener.”

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  • An interesting history of the American tradition of “mischief night”:

    “Mischief Night, in my Pennsylvania suburb and in the New Jersey towns of several people I spoke to, involved mild pranks committed on October 30. The perpetrators – typically those who had just aged out of trick-or-treating, so early teenagers – would throw rolls of toilet paper over houses and trees, maybe ring a neighbour’s doorbell and sprint away before the door was opened, maybe throw some eggs at a window.”

    Interestingly, the tradition is highly localised to Pennsylvania and part of New Jersey, but it started as a May Day tradition in Northern England, before mutating over time and distance to become the night-before-Halloween tradition it is now:

    “Mischief Night, or neet, appears to have been most popular in Northern England, particularly in the counties of Yorkshire and Lancashire. According to Allen, though, it was not originally associated with Halloween, but rather with May Day, a very old festival signalling the beginning of summer. There is already, by the early 1800s, some public panic about the rebellious nature of Mischief Night, which seems to have been (or seen as, by adults) a time for both vandalism and sexual encounters.”

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  • It’s not just about the office

    As well as home and the office, the world is full of “third spaces” where we build connections with others. If we had more of them, what would that mean for offices – and for work more generally? As we navigate the gradual and halting re-emergence from the pandemic and the new world of work, might we be mistaken in thinking just about home and the office?
  • Historically, veterinary clinics were local affairs, owned by their partner vets and part of the fabric of the community. Then private equity came along:

    “The company has been on a debt-fuelled expansion in recent years. Since EQT bought IVC in 2016 and merged it with Swedish group Evidensia in 2017, it has been on a clinic-buying spree, snapping up independent practices and small chains and rolling them into what is now Europe’s largest vetcare provider with 1,500 sites.

    “‘It’s a giant acquisition machine,’ says a former employee. ‘IVC was just minting millionaires across the UK.’ A vet who sold his practice to the group says he ‘almost fell off his chair’ on hearing how much it was offering. The vet, who requested anonymity, says IVC mistook his shock for hesitation – and increased its offer.”

    Predictably, prices have increased, staff churn is higher, and the network of vets’ practices is now a teetering Jenga-tower of debt:

    “In the process, the companies typically amass large debts. IVC’s junk-rated net debts and leases total £2bn, or 6.2 times the £322m it earned before interest, tax, depreciation and amortisation in the year to March, according to figures that the company shared with lenders.

    “The rating agency Fitch has categorised IVC’s debts as ‘highly speculative’, meaning that while the company can currently repay them, there is a ‘material’ risk of future default and its ability to repay is ‘vulnerable to deterioration in the business and economic environment’.”

    #

  • A lovely extract from the memoirs of Alan Cumming that’s a paean in its first half to Stanley Kubrick, and in its second to the Spice Girls:

    “So, that summer running around London, laughing, and frolicking with five girls who were at the very zenith of their pop princess potency, being taught the dance moves of the Spice Girls’ songs by the Spice Girls themselves, was golden for me. I felt at home, I felt happy, I was carefree. Every day was an adventure, and anything seemed possible, and that’s how I want all my life to be.”

    #

  • Review: The Field Guide to Understanding ‘Human Error’

    The first response to accidents, outages, and mistakes is to blame “human error”. If we think that chalking things up to human error explains things, argues Sidney Dekker’s book The Field Guide to Understanding ‘Human Error’, then we’ve got a lot of learning to do.
  • Emma Pattee introduces a brilliantly simple but powerful metaphor for thinking about your individual impact on climate change: your “climate shadow”. More useful than just thinking about your climate footprint, your climate shadow takes into account the secondary impacts of what you do, who you vote for and what you lobby for, and forces us to consider ways of making a far bigger impact than just by changing our own individual behaviours:

    “The problem with the carbon footprint is that… our footprints don’t paint an accurate picture of our true individual impact on the climate crisis. And by encouraging eco-minded people to use their carbon footprints as a ‘guide’ to fight climate change, we risk them spending all of their energy on low-impact individual actions that are easy to quantify, like recycling or turning off lights, instead of putting that energy toward broader, more meaningful work, like lobbying local politicians or speaking up at work about wasteful practices.”

    #

  • The always-fantastic Tim Harford on Britain’s recent spate of shortages, the global supply chain crisis, and all the other things that just aren’t meant to happen in our integrated, globalised, market economy:

    “The complex world of obscure supply chains is a wonderful curiosity when explained by Leonard E. Read’s pencil. It is less wonderful when the shelves are empty and billions remain unvaccinated. ‘Have faith that free men and women will respond to the Invisible Hand,’ declaims the pencil. Should we?”

    #

  • Jonathan Nunn, publisher of Vittles and perhaps the country’s best food writer at the moment, writes brilliantly on the cynical classism of food in Britain, particularly among the right-wing commentariat:

    “You can understand the policing of food boundaries in a few non-food-related ways – the more charitable one is that for a certain type of political commentator, it is extremely convenient to portray the working class as a homogeneous, socially conservative and incurious bloc, whose vision of food corresponds to a kind of political nativism. It’s a bizarrely infantilising view, one that assumes that an interest in better or different foodstuffs is class treason and that puts people in clearly defined boxes, just as much as the identity politics that these commentators supposedly rail against.

    “A less kind analysis, but perhaps a more accurate one, is that assigning middle-classness to cheap staples from other cuisines – hummus, soy sauce, cumin, for instance – usefully disguises the reality that the working class is far more diverse than these commentators understand. The fact is that if a similar inventory of ‘working class’ foods were to be undertaken across contemporary Britain, it would be less ‘gammon, pie and mash and ale’, and more ‘ackee, pierogi and shatkora’.”

    #

  • An interesting look at the psychologist Steven Taylor, who presciently published a book on the psychology of pandemics immediately before the best test-case in human history:

    “[Taylor] wrote a remarkable little book back in 2019 called ‘The Psychology of Pandemics.’ Its premise is that pandemics are ‘not simply events in which some harmful microbe “goes viral”’, but rather are mass psychological phenomena about the behaviours, attitudes and emotions of people.

    “The book came out pre-COVID and yet predicts every trend and trope we’ve been living for 19 months now: the hoarding of supplies like toilet paper at the start; the rapid spread of ‘unfounded rumours and fake news’; the backlash against masks and vaccines; the rise and acceptance of conspiracy theories; and the division of society into people who ‘dutifully conform to the advice of health authorities’ – sometimes compulsively so – and those who ‘engage in seemingly self-defeating behaviours such as refusing to get vaccinated.’”

    It’s not that Taylor had a crystal ball, but rather that the coronavirus pandemic has followed many of the same dynamics of pandemics throughout history, because humans are fundamentally human. As Taylor says:

    “Pandemics bring out all these extremes in behaviour. Anxiety, fear, denial, racism, conspiracy theories, the popularity of quack cures, the ‘you’re not the boss of me’ backlash to health directives – these things have all been seen dating back to the medieval plagues.”

    #

  • Interesting video documenting a grassroots effort to hold back desertification in northern Africa by planting spiral gardens. #

  • Your own personal distortion field

    We think we know what people are good at and what they’re like. But how can we be sure, when we ourselves distort the way they behave? For some people, the power of this distortion is so great that they’re almost incapable of making accurate judgements about people.
  • A fascinating essay by Tom Stafford on the power of domestication, something humans have done not just to plants and animals, but perhaps also to ourselves, to remarkable effect.

    “Human reason is a miracle resting on top another miracle. That we can persuade with words relies on a platform of communication and understanding that has its own complex origin story. Once that niche exists, reasons acquire their own force, used for good or ill. We can try and persuade, but we risk being persuaded in turn, or even of being tricked. Of pursuing noble goals, or dedicating ourselves to great lies.”

    #

  • The latest generation of university students grew up with ubiquitous search on their computers and devices like iPads and iPhones that don’t reveal the filesystem. Educators are discovering that this means that they generally don’t know where they’ve put their files:

    “Garland thought it would be an easy fix. She asked each student where they’d saved their project. Could they be on the desktop? Perhaps in the shared drive? But over and over, she was met with confusion. “What are you talking about?” multiple students inquired. Not only did they not know where their files were saved – they didn’t understand the question.

    “Gradually, Garland came to the same realization that many of her fellow educators have reached in the past four years: the concept of file folders and directories, essential to previous generations’ understanding of computers, is gibberish to many modern students.”

    #

  • Why hasn’t ESG investing worked yet?

    Environmental, social and governance investment strategies have been much talked about, but haven’t achieved much. One activist investment fund is trumpeting their latest model – but is it the solution that we’ve been looking for?
  • The superb story of Ksenia Coffman:

    “When Ksenia Coffman started editing Wikipedia, she was like a tourist in Buenos Aires in the 1950s. She came to learn the tango, admire the architecture, sip maté. She didn’t know there was a Nazi problem.”

    Coffman is almost single-handedly dealing with Wikipedia’s Nazi problem, from overt political bias to subtle glorification of “war heroes”. Wikipedia is full of unsung heroes like Coffman; I linked last year to a piece celebrating them that’s worth a revisit. #

  • It turns out that Mailchimp’s founders, who recently became billionaires after the sale of the business to Intuit for $12 billion, had spent the lifetime of the company promising not to sell and using that as a reason not to give employees any equity whatsoever:

    “When employees were recruited to work at Mailchimp there was a common refrain from hiring managers: No, you are not going to get equity, but you will get to be part of a scrappy company that fights for the little guy and we will never be acquired or go public.

    “The founders told anyone who would listen they would own Mailchimp until they died and bragged about turning down multiple offers.”

    #

  • Jay Rayner’s COVID-related amnesty on bad restaurant reviews seems to be over, and the world is a better place for it:

    “Editors don’t send their journalists to cover wars because they like misery and carnage. They do so because the readers need to know about the carnage. By the same token, albeit with rather less moral urgency, I didn’t go to the pop-up of the Polo Lounge on the rooftop of London’s Dorchester Hotel because I like watching rich people pay ludicrous prices for cack-handed food that’s a gross insult to good taste, manners and commercial decency. I went because some risible hospitality operations need to be called out. Being positive is all well and good, but that shouldn’t mean absolute shockers get a free pass.”

    #

  • Ben Mathis-Lilley explains the bizarre case of Alex Murdaugh (nominative determinism?), “a 53-year-old South Carolina lawyer at the centre of an astounding web of criminal activity and suspected criminal activity, much of it fatal.” #

  • Decentralised branding

    Advances in technology are allowing online communities not just to organise themselves, but to create economies that benefit themselves and to create brands that are owned by no one. What does that mean for existing brands, and what new brands might emerge?
  • The commoditisation of creativity

    Creative ideas are becoming easier to have and easier to execute. They’re becoming commodities, low in value and interchangeable. In this brutal world, is there anything left for the professional creative? I think there is.
  • From 2015: Sam Knight’s dispatch from the Welsh war on Japanese knotweed, and the realisation that we’re not so different from the invasive, unkillable pest:

    “Taylor kept talking about the knotweed’s power and versatility, and I thought I detected in his voice some of the admiration that I had heard from other professionals who had dedicated their working lives to controlling the weed, a feeling that Trevor Renals, the national invasive-species adviser at the U.K.’s Environment Agency, described when he told me about the time he saw a shoot of knotweed rise from a plant that he thought he had killed thirteen years earlier. ‘That’s my girl.’

    “But in fact what Taylor was expressing was not admiration but the pain of recognition, another feeling that many people experience when encountering the plant, and one that I found myself suffering from during the summer I spent in its company. There is no weedier or more invasive species than humankind, and the world that we have made is for generalist organisms like us – Norwegian rats, common crows, zebra mussels, long-horned beetles, brown tree snakes – that can thrive on the far side of any mountain. ‘I mean, Antarctica is the only place we’ve not actually gone to and adapted to,’ said Taylor. ‘Japanese knotweed is the same.’”

    #

  • Phil Levin ponders why all our cities are old (even in the US), what it might take to start a new one, and why that might be a good idea. #

  • Hillel Wayne examines the question of whether software developers are “real” engineers, a question that has broader relevance than you might think. #

  • James Roach explains why the marketing funnel is a less than useful concept: it doesn’t reflect the reality of purchase journeys, which are messy and non-linear and highly individual.

    The alternative that Roach suggests is James Hankins’s Hexagon model, which will be food for thought for any marketeer who hasn’t yet encountered it. #

  • A puzzling piece from 2002 about Darius McCollum, a man who is obsessed with the New York subway. McCollum knows every rule and procedure, every timetabled train, every station; problematically, though, his obsession also extends to lengthy spells impersonating workers on the train system, with stolen uniforms and forged permission letters. He does the job properly and to a high standard, but nevertheless is routinely arrested and has spent the better part of twenty years in jail for his crimes. The MTA, who run the subway, are reluctant to employ him for liability reasons – even though he’d likely be the best employee they have. Intriguing and dismaying. #

  • I’d never encountered a Hang before; it’s a musical instrument, two steel pans fused together that produces sound through Helmholtz resonance when tapped. (Helmholtz resonance is the same type of sound produced by blowing over the top of a glass bottle.) The sounds it produces are amazing: percussive but also melodic, impactful but also resonant and lingering.

    This mesmerising duet between Hang players Danny Cudd and Markus Johansson – AKA the Hang Massive – is a great example of what it can do. #

  • A strategist’s reading list

    A list of books that I think every strategist should read.
  • An informative look at Ghent’s “circulation plan”, the nimble and low-cost approach to urban planning that vastly increased the number of journeys made by car and foot – and vastly reduced the number of cars in the city centre. More of this, please! #

  • Matthew C. Klein argues persuasively that to be in favour of economic growth isn’t to be anti-environment, but that to be against it is to be anti-humanity:

    “That’s because there is no way to lift living standards for the vast majority of people – including the large number of poor and working-class people in rich countries who would happily enjoy better food, larger homes, a wider array of gadgets, and more opportunities for travel, if provided with the necessary spending power – if humanity as a whole must consume far less. Vastly increasing global production and consumption of goods and services is the only solution to global poverty, and it’s the only acceptable way to reduce inequality.”

    #

  • Build competence, not literacy

    There’s a big difference between literacy and competence, but we often conflate them by mistake – and create cultures and organisations that are fragile as a result.
  • A fascinating view from Avivah Wittenberg-Cox on navigating one’s career and relationships as a woman in the 2020s, in which she concludes that women need either a truly supportive partner, or no partner at all.

    “‘I didn’t know,’ many of the men I interviewed told me after their wives left. To me, this sounds a lot like what corporate leaders tell me after their most senior female executives quit. They hadn’t expected them to leave, hadn’t quite understood how upset they were by the attitudes, the lack of recognition, or the promotion of the less competent man down the hall.

    “But in the end, underneath it all, it isn’t true that they didn’t know. The reality is they didn’t care. They didn’t listen – because they didn’t think they had to.”

    There’s lots of work to be done by men – and the companies that they still overwhelmingly run – to fix this, and Wittenberg-Cox has a useful starting list. #

  • Tom Whyman looks at the glut of big-name celebrities writing childrens’ books:

    “There is an increasingly obvious problem in the children’s books industry, whereby celebrity authors are able to attract big advances, and outsized promotional pushes, for books which are often simply no good at all.”

    “Children deserve better than this. What they really deserve is artists: writers and illustrators who will provoke them to think differently about the world they are – yes – just beginning to learn about, and who will thus help them to understand it in a better, deeper way.”

    He goes on to recommend a particularly interesting example, one that might make a better choice for a “half-known niece or nephew” than the latest big name. #

  • Improvement communities

    In their quest to improve how they improve, how can organisations learn from not just from their allies, not just from their competitors, but from everyone?
  • In praise of the idea shepherds

    What Shakespeare’s friends and textile manufacturers in a 1960s factory have to tell us about creativity, power, and who we collectively choose to celebrate.
  • Scott Galloway unleashes an appropriately vituperative take on Jeff Bezos’s bulbous, compensating-for-something “cocket”:

    “Astronauts, my ass. Apollo 11 and Columbus travelled 240,000 and 3,000 miles to reach the moon and Caribbean, respectively. New Shepard 4 traveled 0.026% of the way to the moon. Put another way, on Tuesday we watched a man plant a flag three feet up from base camp at Mt. Everest and expect to be knighted. This weekend, I’ll be in Montauk. I plan to swim a half-mile from shore (I can do this) and declare I’ve discovered Spain.

    “It’s his money, and he has the right to spend it on what he wants. But if Mr. Bezos was genuine about doing something more than crashing a canary yellow T-top Corvette into a Bosley for Men franchise, he could raise the minimum wage at his firm to $20/hour.”

    (H/T: Max Bray) #

  • In this review of Xiaowei Wang’s Blockchain Chicken Farm, Clive Thompson explores the bewildering, empowering, and alienating forces of technology that are shaping rural China as the country grapples with a deeply cloven urban-rural divide, massive and continuing urbanisation, and the question of how to feed an ever-growing population. The future is here, and not everyone benefits:

    “Wang also finds that, for rural China, tech-propelled business models can produce the grim dynamics of the gig economy, where a far-off tech giant runs your life. The blockchain chicken software? It’s nifty, but the farmer neither understands the technology nor owns it; it’s provided by a tech firm that in the first year of their collaboration ordered 6,000 chickens in advance to sell off to an online supermarket, and in the second year, nothing. Meanwhile, those Taobao villages also contain some embittered merchants who hate the e-commerce platform, because it allows buyers to demand refunds long after they’ve received their goods. One shoemaker has lost so much money this way that he’s forced to make lower- and lower-quality shoes to keep his profits up. ‘It’s all a scam,’ he says.”

    #

  • Holden Karnofsky, founder of the GiveWell project, explains why the question “does X cause Y?” is trickier than you might think. #

  • James Poniewozik writes of a cultural shift, particularly on TV and within that particularly in comedies, from a sort of detached irony – exemplified by The Office – to a sincerity and warmth.

    I’ve certainly found myself recognising this, falling deeply for shows like Schitt’s Creek, Detectorists and – the example that Poniewozik uses – Ted Lasso. They’re shows that are warm, character driven, full of heart. I don’t think it’s about a rejection of irony per se, and certainly not a return to old ways of doing things. These shows aren’t naïve or earnest. I think it’s more of a synthesis of two eras, something that only could have happened now – but I like it a lot. #

  • What comes after brand purpose?

    Brand purpose is an idea that’s consumed the world of brands for nearly a decade, much to the chagrin of many marketers and countless more consumers. The tide seems like it might be turning – but what will replace it, and what does its death mean for ethical business more fundamentally?
  • A fascinating early Japanese cookbook, the Ryori Monogatari dates from 1643:

    “Taken together, the book’s explanations of its dishes open a window on how the Japanese ate during the Edo period, named for the capital city we now know as Tokyo, which lasted from 1603 to 1863.”

    Perhaps surprisingly it contains recipes for several familiar-to-us dishes, such as sushi, udon noodles, and yakitori.

    You can read an English translation here, and notes from its translator here. #

  • A really thoughtful post from Nick Asbury on the phenomenon of “brand purpose”, which has come to dominate the world of branding in the past decade:

    “It’s a hazy fiction that allows people to think well of themselves, even as their decisions are driven by commercial incentives. The defining dynamic of Tech Valley is this outward belief in brand purpose, allied to an inward focus on venture capital and IPO, where you just have to get enough people to believe in your story for enough of the time. IPO is the cashing out of brand purpose.

    “Mark Zuckerberg is the supreme example – brand purpose is the wind beneath his hydrofoil board. But we all live in Zuckerberg’s world. I believe passionately that, each time we lend credibility to brand purpose as a concept, another corporate sociopath gets their wings. It’s time to stop feeding this narrative that has dominated the last decade. Turn off the dry ice machine that provides the corporate atmospherics. See the world as it is.”

    #

  • Thickening strategy

    In the 1970s, “thick description” revolutionised anthropology. Out went grand universal theories of human behaviour and passive, neutral observation on the part of anthropologists. In came context-rich, subjective narratives that took into account the complex web of relationships behind how people behaved. I think strategy needs to undergo the same revolution.
  • In a story packed full of interest about taste and evolution, one fact in particular blew my mind:

    “Genetic studies show that the largest group of birds – the oscines, or songbirds – originated in Australia before spreading worldwide. That group now contains about 5,000 of the 10,000 known bird species, including robins, cardinals, thrushes, sparrows, finches, jays, and starlings. All of these birds descended from an ancestor whose voice lilted through Australian trees and whose taste buds were tickled by sweet Australian nectar.”

    #

  • In the 1980s, the Human Interference Task Force set about trying to communicate, across tens of thousands of years, the danger of nuclear waste. Their mission was to develop signs and symbols that could be placed at sites where nuclear waste was buried, that would communicate the danger that lay beneath. One of the proposed solutions was to create long-time nuclear waste warnings, carved into stone and part of a system of hostile architecture and other symbols that would signal to any future inhabitants that these were hostile and dangerous places, not to be disturbed.

    E. Saxey has written a haunting poem in both Old English and modern that restates these warnings, transforming them into something supernatural and other-worldly. #

  • Collective IQ and continuous improvement

    Seventy years ago Doug Engelbart realised that, if humanity was going to solve its most fiendishly complex problems, it was going to have to get an awful lot better at harnessing its collective intelligence. Even today, his ideas have enormous relevance to the ways we work together in teams and the ways that we manage the collective knowledge that those teams produce.
  • A beautiful song, surfaced to me by the algorithmic vagaries of Spotify: a collaboration between Malian singer Mamani Keïta, Ethiopian band Arat Kilo, and US producer/MC Mike Ladd.

    In its “non-African musicians collaborating with African musicians” capacity it reminded me of when, a couple of years ago, Damon Albarn’s Africa Express project recorded in South Africa. The whole album is great, but the standout for me is this haunting Xhosa-Welsh duet between Zolani Mahola and the Super Furry Animals’ Gruff Rhys: Absolutely Everything is Pointing Towards the Light. #

  • A mesmerising account, from 1998 and via Matt Webb, of François Mitterrand’s orgiastic last meal, including the horrifying and illegal spectacle of ortolan – a tiny songbird, drowned in Armagnac and eaten whole. #

  • An innovative looping video about looping videos, by Marcin Wichary, delivered live at the Ignite conference. #

  • A stunning – and yet in some ways completely intuitive – paper from Ellis Monk, Michael Esposito, and Hedwig Lee that explores the earnings gap between attractive and unattractive people, and discovers that it’s greater than the white–black income gap and the male–female one too:

    “Physical attractiveness is an important axis of social stratification associated with educational attainment, marital patterns, earnings, and more… Notably, the magnitude of the earnings disparities along the perceived attractiveness continuum, net of controls, rivals and/or exceeds in magnitude the black-white race gap and, among African-Americans, the black-white race gap and the gender gap in earnings. The implications of these findings for current and future research on the labor market and social inequality are discussed.”

    #

  • I found this interesting and challenging to my own preconceived ideas. I’ve been strongly in favour of measures to curtail the coronavirus, although I hope I haven’t been judgemental about it. But this piece argues fairly convincingly that an army of middle class professionals, safely ensconced in their working-from-home Zoom palaces, have largely outsourced the risk of the pandemic to working class people and then had the temerity to chide those same working class people for perceived breaking of rules:

    “The Labour Zoomocracy has been quick to call for further lockdowns, harder border controls and has failed to acknowledge the inequalities that they both benefit from, and are complicit in. The middle-class sneers about pubs reopening and the protests against lockdown, whilst happen to attend and support their own protests. This demonstrates how removed many on the left are from the lived experience of suffering. It is easy to call for extended periods of lockdown when you are saving money, baking banana bread and transferring your risk to precarious warehouse and delivery staff.”

    #

  • Affordable ethics

    What consumers say and what they do are quite different. That’s often used as a stick with which to beat the idea of “conscious consumerism”. Is it that consumers are only pretending to be ethical? Or does money play more of a part?
  • Women are less likely to negotiate their salaries, earn less than men, and are underrepresented at the highest levels of business. Narratives that explain these problems often focus on what women can do differently – to “lean in”, to negotiate harder, to stop apologising, to be more assertive, and so on.

    Stefanie O’Connell explains how these narratives, problematic in themselves in the way that they blame women for problems they have little control over, can also have unpleasant side effects. Women who adopt these more assertive behaviours, and show their ambition clearly, often face a backlash for doing so:

    “A 2020 study linked this backlash directly to ambition: when women were arbitrarily assigned leadership positions, they were less likely to be found unlikeable. It was only when a woman was actively pursuing a leadership position that she encountered penalties. This suggests that more than power, influence or success, women are penalized for the pursuit of those things. This shows up in tangible outcomes, like the denial of job opportunities, raises and promotions – all of which can make building wealth harder.”

    #

  • Lucy Edwards is a hit on TikTok with her videos explaining her life as a blind person, breezily answering questions from viewers that they might feel awkward asking otherwise. Lots of her videos focus on technology (How does she film herself? How does she read a menu in a restaurant? How does she edit her videos?), and Apple have done a special feature on the apps she uses.

    I’ve seen videos of visually impaired people using iPhone accessibility features before and always found them incredible. This is another great example of a side of technology that most people never see, but that is vitally important as more and more of modern life involves being able to use technology. #

  • A surprisingly engaging – and informative – article on the evolution of the… well, you’ll get the picture.

    “One unusually aerated specimen, a type of polyclad flatworm, sports multiple anuses that speckle its backside like feces-spewing freckles. Two others, a pair of sponge parasites called Syllis ramosa and Ramisyllis multicaudata, will twine their body through host tissues like a tapestry of tree roots, with each tip terminating in its own proprietary butthole; they have hundreds, perhaps thousands, in total. (It’s not totally clear why these animals and others spawned an embarrassment of anuses, but in at least some cases, Hejnol thinks it’s a logical outcome of a branched digestive system, which can more easily transport nutrients to a body’s every nook and cranny.)”

    #

  • The taste–skill gap in creative work

    Many people who get into creative fields already have a highly tuned sense of taste for their chosen discipline. But this taste, rather than being an asset, often prevents them from progressing – by causing them to reject their own work as sub-standard. How do you get past that?
  • Cultural context and conflict

    There are high-context cultures and low-context cultures, in human society as well as in businesses. Strong cultures are often high-context: implicit, respectful of hierarchy, desiring of consensus and continuity. That means fewer arguments – but that’s not always a good thing.
  • A lot of wisdom in a very short post: Andrew Bosworth on the ways that complex systems fail.

    “It has always struck me that the more edifice you build to prevent minor failures the larger the capacity you create for catastrophic ones, just like climbers roped together on a mountaintop… My concern is that many of the efforts we have to defend against failure create catastrophic complexity without meaningfully reducing failure at all.”

    #

  • For those of us who have been running remote workshops during lockdown using platforms like Zoom and Miro, an interesting article from FutureLearn on taking that a step further by running asynchronous workshops – workshops where people don’t gather together at the same time, but rather participate over a longer period of time, batting ideas back and forth between each other. #

  • Simplifying strategy

    Less is really more. When designing systems – from planes to marketing plans – we reach a point where additional complexity can only make things worse. Why is that? We do we find it so difficult to simplify things, and in doing so improve them? And how do we fix that?
  • Like many people, I’ve been captivated by the recent glut of upscaled and enhanced historical films, like the 1911 footage of New York City or the incredible stabilised film taken from Wuppertal’s Schwebebahn in 1902.

    Such footage is incredible, but uncanny; I thought it was simply the glitches and artefacts of the upscaling process, but there’s actually an ethical unease here too, as Thomas Nicholson explores.

    “Digital upscalers and the millions who’ve watched their work on YouTube say they’re making the past relatable for viewers in 2020, but for some historians of art and image-making, modernising century-old archives brings a host of problems. Even adding colour to black and white photographs is hotly contested.”

    Nicholson quotes the film historian Luke McKernan, who says:

    “Colourisation does not bring us closer to the past; it increases the gap between now and then. It does not enable immediacy; it creates difference. It makes the past record all the more distant for rejecting what is honest about it.”

    #

  • The remarkable life of Alfred Lee Loomis

    Alfred Lee Loomis was a lawyer, a banker, a socialite, possibly one of the most influential physical scientists of the twentieth century, and can reasonably claim to have done more than any other civilian to bring a swift end to World War II. And yet, in the intervening decades, he’s faded into obscurity.

  • The thermocline of truth

    What the Royal Mail IT scandal can teach us about the nature of truth inside organisations, and why things often look perfectly fine until right before they fall apart.
  • Going with the gut

    The behavioural economics revolution has been on a quest towards rationality, aiming to recognise our messy, inaccurate cognitive biases and replace them with something more solid. But by throwing out intuition and heuristics, we risk losing a great deal.
  • Adam Wells writes beautifully on the subject of cider, and the romantic journeys that he takes as a cider writer and that the apples take on their way to becoming the final product:

    “If cider does indeed have a soul, it is locked in the apples, in the trees, in the land and in the slow cycle of seasons that brings all three into the confluence of a unique expression. It is in the unrepeatable patterns of weather; the vicissitudes of fate that make every harvest different from the next, however subtly. It is in the gentle incline of an orchard’s bank that drains water that little more quickly, gives every row of trees that little more, little longer, exposure to sunlight. It is in the crusts of sand or clay or limestone that make each orchard geologically individual. It is in the trees that are forty years older than the trees of the same variety next door; in the small-gains increase in intensity of flavour that every passing year has cultivated. It is in the choice to plant one variety over another, not for reasons of yield or efficiency, but simply because the former variety tastes better; imparts greater qualities into its resultant drink. It is in the trimming back of the hazel thicket that casts shadows onto the apples. It is in the health of the soil, and the ways in which the orchardist chooses to maintain that soil’s condition. It is in the careful winter pruning that gives the trees a better chance of a better-tasting crop. It is in the deliberate selection of apples that are pristine and fully ripened and the rejection of those that are dirty or rotten or unripe. It is in the space between the trees, the airflow between the branches and the time between an apple’s falling and its being picked up. It is in the transfiguration of everything above and more into a liquid in our glass that offers all of the answers, if only we knew what the questions were.”

    #

  • Craig Mod writes beautifully on the healing power of programming computers, a sanctuary of knowable certainty in a world aflame:

    “This work of line-by-line problem solving gets me out of bed some days. Do you know this feeling? The not-wanting-to-emerge-from-the-covers feeling? Every single morning of the last year may have been the most collectively experienced covers-craving in human history, where so many things in the world were off by a degree here or a degree there. But under those covers I begin to think – A ha! I know how to solve server problem x, or quirk y. I know how to fix that search code. And I’m able to emerge and become human, or part human, and enter into that line-by-line world, where there is very little judgement, just you and the mechanics of the systems, systems that become increasingly beautiful the more time you spend with them. For me, this stewardship is therapy.”

    It’s a long time since my time has been mostly occupied by programming, but I still feel the same draw Mod does. Tinkering with this site, writing a little script, withdrawing temporarily from the messiness of the wider world and focusing for a moment on a tiny, knowable part of it – and in doing so achieving something, creating something, and generally pushing some kind of mental reset button. #

  • I can’t believe I didn’t find this when I wrote about augmented creativity: Garry Kasparov coined the term “centaur chess” for a game of chess played by two humans, in which the humans ultimately decide which moves to make, but have access to the full power of a computer before doing so. In theory, it’s a form of chess that combines the creativity and empathy of human players with the raw computing power of the chess engine. #

  • Related to the last link, a post from 2014 by Tim Urban that urges us to consider our life as a series of weeks, and a surprisingly small number of weeks at that – a teaspoonful of irreplaceable diamonds, ours waste or use as we wish. There have been 360 such weeks in all our lives since he published that article; how have you spent yours? #

  • On the occasion of his fiftieth birthday, the always-insightful Phil Gyford looks back at his life, the decisions he’s made, and what he’s learned.

    “A decade used to seem like a huge chunk of time – after all, so much had changed between the ages of 10 and 20 – but now I realise how quickly each one whizzes by. And, ssshh… the rumour is that they keep getting quicker.

    “So I can see that, from the point of view of someone in their twenties, 50 is officially Old. But 50 is only about half-way through adult life, give or take. There is lots of life left. I’ve only done half of what I’ll do. In theory.

    “So, anyway, how have the past 50 years gone?”

    #

  • The word “naff”, uniquely British, is hard to explain or define – one of those concepts that you know when you see it. Sean Wyer has a good go, in an effort to explain something fundamental about us Brits:

    “So if hygge can tell us something important about Denmark, and about tensions between actual and imagined Denmarks, what, I wondered, might naffness reveal about Britain and its culture?”

    He doesn’t perfectly nail a definition, but it’s a subject worth chewing over. #

  • Communal creativity

    Informal, loosely coupled groups of people often produce a prolific burst of good ideas, changing the worlds of science, art, and music. But why is that? What conditions are necessary for this super-creativity to emerge, and when has it happened in the past?
  • Martin Weigel, Head of Planning at Wieden+Kennedy Amsterdam, writes an inspiring manifesto on the need for those of us who work in marketing to escape our bubbles, reconnect with real people, staff our organisations more representatively, and rediscover our ability to talk to a broad spectrum of society.

    “And so it is that – privileged, unrepresentative, disconnected and with an overinflated sense of its understanding and common values – marketing and advertising professionals have come to rely on the sweeping platitudes of ‘Millennials’ and ‘Gen Z’, happy to believe that people born within certain years are all the same, happy by implication to reject the concept of segmentation and of consumers holding different perceptions and experiences, and happy to believe that some kind of powerful, magical invisible force is at work that determines that people who are born in the same year will all have exactly the same opinions and attitudes.”

    #

  • A factory for startups

    All other things being equal, startups are able to innovate more easily than larger, more established businesses. There are lots of ways for existing organisations to involve themselves in startups: startup accelerators, internal startups, and so on. Is the startup studio the most useful model?
  • The wonderful Craig Mod exhorts us to look – to really look:

    “This act of ‘really looking’ is deceptive. It requires an almost ‘unlooking’ to see closely, a kind of defocusing. Because: We tend to see in groups, not details. We scan an image or scene for the gist, but miss a richness of particulars. I suspect this has only gotten worse in recent years as our Daily Processed Information density has increased, causing us to engage less rigorously – we listen to podcasts on 2x speed or watch YouTube videos with a finger on the arrow-keys to fast-forward through any moment of lesser tension. Which means we need all the help we can get to prod ourselves to look more closely.”

    #

  • It’s interesting observing the vaccine rollout in the US, which seems to be continuing at pace despite some of the structural differences that make it harder than the UK’s rollout (like the lack of a single, coherent, nationwide healthcare provider, with primary healthcare information and the ability to contact virtually the entire population).

    One of the things that seems bizarre is the sheer number of organisations responsible for distributing and administering the vaccine, and the lack of a clear picture for individuals. Where should you go for a vaccine? Who has availability? How do you book?

    The VaccinateCA project is fixing that, in perhaps the most lo-fi method possible. A team of volunteers telephones, every day, California’s vaccination centres and asks them how much vaccine they have, who they plan to administer it to, and how to get an appointment. It then collates that information and makes it available to the public.

    This blog post, which shares learnings from the project so far, is a great writeup of what it’s like to deal with a shifting, complex, emergent situation and to try to make sense of it. #

  • Guilt and sustainability

    Guilt can be an effective way of inspiring consumers to make sustainable choices, and so the world of sustainability is full of messaging designed to make consumers feel guilty. But should it be? Does it work, and is it right?
  • Outrageous:

    “On 4 February the German energy giant RWE announced it was suing the government of the Netherlands. The crime? Proposing to phase out coal from the country’s electricity mix. The company, which is Europe’s biggest emitter of carbon, is demanding €1.4bn in ‘compensation’ from the country for loss of potential earnings, because the Dutch government has banned the burning of coal for electricity from 2030.

    “RWE is suing under the Energy Charter Treaty (ECT), a little-known international agreement signed without much public debate in 1994. The treaty binds more than 50 countries, and allows foreign investors in the energy sector to sue governments for decisions that might negatively impact their profits – including climate policies. Governments can be forced to pay huge sums in compensation if they lose an ECT case.”

    Withdrawal from the treaty is tricky but possible; OpenDemocracy urge people to sign the petition started by the Transnational Institute and Corporate Europe Observatory. #

  • The Library of Congress holds literally millions of items, many of which have been digitised. But how to approach such a huge collection? LOC Serendipity is one amazing answer: surface content at random, and allow people to follow whatever rabbit holes they find interesting.

    Even just the randomly selected titles are great, like some sort of Oblique Strategies prompt:

    Miscellaneous studies in prose
    Politics and pen pictures at home and abroad
    Virginia in the making of Illinois
    Interest tables used by the Mutual life insurance company of New York for the calculation of interest and prices of stocks and bonds for investment
    La dame aux perles
    Elements of logick
    Elisa von der Recke
    The present world situation
    Military character, habit, deportment, courtesy and discipline
    Memorial of Mrs. Agnes Renton
    Vade mecum
    Ballot box and battle field

    I’m particularly fond of the “Infinite 78RPM Records” section, which throws up a never-ending stream of old, public-domain records – mostly ’20s and ’30s jazz but also some scratchy gospel, bluegrass, and folk and ancient stand-up comedy. #

  • Augmented creativity

    We’re not at the stage where artificial intelligence can come up with and implement novel, interesting ideas independently. The first computer-generated novel or screenplay that humans actually want to read or watch is still some time away. But what seems to be around the corner is equally interesting: AI-augmented creativity.
  • The transcription of a talk by Maciej Cegłowski that I’ve dug out and re-read over and over again since he gave it in 2016. He addresses the question of whether an artificial intelligence will be developed that far surpasses our own intelligence and, if it will, whether that will mean the destruction of humanity. It’s a question that has absorbed and terrified some notable names in the world of technology:

    “The computer that takes over the world is a staple scifi trope. But enough people take this scenario seriously that we have to take them seriously. Stephen Hawking, Elon Musk, and a whole raft of Silicon Valley investors and billionaires find this argument persuasive.”

    Cegłowski then proceeds to set fire to the arguments in favour of superintelligence in a straightforward and provocative way. (I particularly like “the argument from Slavic pessimism”.) #

  • Why are charlatans listened to, even when they obviously don’t know what they’re talking about? How do bogus ideas spread? Chris Dillow looks at some recent psychological studies and draws a damning conclusion:

    “One implication of all this is that a public service broadcaster as the BBC purports to be cannot be impartial. If you offer people two sides of a story or two talking heads, many will choose the charlatan or false story over the true one. And we’ll get increased polarization – which might make for good TV but not necessarily for good politics or a good society.

    “But I think the implication is more devastating. All this undermines the conventional liberal faith in the marketplace of ideas. John Stuart Mill thought that ‘wrong opinions and practices gradually yield to fact and argument.’ Experiments, however, confirm our real world experience that in fact the opposite can happen. And this isn’t simply because of our biased and dysfunctional media.”

    #

  • In a story that seems designed to make my eyes twitch, Del Monte have developed a genetically engineered pink pineapple with the intention of creating a buzz on Instagram:

    “But what exactly was it about an Instagram-oriented novelty fruit that had spelled ‘jackpot’ to Del Monte? Even at $49 a pop, won’t it take decades for the company to recoup years of rigorous R&D? How many people are actually in the market for a fruit that costs more than a Spirit Airlines plane ticket? And what could the customer lifetime value possibly be, given how unlikely it seems that anyone would make a regular habit of ordering pineapples online?

    “The answer lies, as it so often does, in the marketing. The Pinkglow™ is not a fungible fruit. It is not even entirely a food. Instead, it is a luxury experience akin to splurging on a destination Airbnb.”

    #

  • Individuals and climate change

    Being an individual concerned with climate change can be pretty demoralising. Is there anything we can do as individuals, or will the answer come from a small number of bureaucratic heroes in the government, universities, and R&D departments?
  • Evocative advice on how to combat writer’s block:

    “BUT: sometimes you do everything right and you still have writer’s block. In my opinion, there’s no reason to force it at this point. Writing comes from the deep and complex things happening within your mind. It is an expression of Creativity.

    “It helps to think of Creativity as a force, a capitalized word.”

    #

  • The anthropologist Mary Catherine Bateson, who died in January, is the subject of a fantastic retrospective in Edge that features many of the things she wrote and contributed to the publication over the years.

    If you read only one thing, make it “How to be a Systems Thinker”, from 2018. It’s a goldmine of thoughtful advice about thinking, from the interconnectedness of complex systems:

    “We were doing all sorts of things to the planet we live on without recognizing what the side effects would be and the interactions… Once you begin to understand the nature of side effects, you ask a different set of questions before you make decisions and projections and analyze what’s going to happen.

    “We have taller smoke stacks on factories now, trying to prevent smog and acid rain. What we’re getting is that the fumes are traveling further, higher up, and still coming down in the form of acid rain. Let’s look at that. Someone has tried to solve a problem, which they did – they reduced smog. But we still put smoke up the chimney and think it disappears. It isn’t gone. It’s gone somewhere. We need to look at the entire system. What happens to the smoke? What happens to the wash-off of fertilizer into brooks and streams? In that sense, we’re using the technology to correct a problem without understanding the epistemology of the problem. The problem is connected to a larger system, and it’s not solved by the quick fix.”

    …to the importance of narrative and metaphor in our thinking:

    “It turns out that the Greek religious system is a way of translating what you know about your sisters, and your cousins, and your aunts into knowledge about what’s happening to the weather, the climate, the crops, and international relations, all sorts of things. A metaphor is always a framework for thinking, using knowledge of this to think about that. Religion is an adaptive tool, among other things. It is a form of analogic thinking.”

    …and so much more besides.

    She wraps it up with an exhortation not to neglect bigger-picture thinking:

    “The tragedy of the cybernetic revolution, which had two phases, the computer science side and the systems theory side, has been the neglect of the systems theory side of it. We chose marketable gadgets in preference to a deeper understanding of the world we live in.”

    #

  • Gasper Nali is a Malawian musician who plays infectious, danceable music using nothing more than a cow-skin kick-drum, a home-made bass guitar that he plays with a beer bottle, and his voice.

    “The instrument he’s playing is called a ‘Babatoni’, it’s a home made bass guitar, about 3 metres long, with one string and a cow skin drum as a resonating box.”

    In response to some internet interest in his music back in 2015, Spare Dog Records provided some studio time for him to record a single. He’s since released two albums; the second is raw, unfiltered, and represents him and the Babatoni at their best, I think. #

  • Ben Thompson’s weekly Stratechery article this week is a doozy: it’s a profile of Jeff Bezos, the soon-to-sort-of-retire CEO of Amazon, and what makes him perhaps the most effective and impactful startup founder in history.

    Bezos is one of those interesting characters that’s perhaps simultaneously over- and under-rated. Fawned over by business bros for his (important!) drive and determination, people spend less time focusing on just how visionary he was at several key junctures, and perhaps underestimate the impact of those visions on the global economy. He spotted the unique potential of the internet from a retail perspective, creating a store that could only exist on the internet; he spotted the unique potential of creating computing primitives that could be used internally by Amazon but also be built into the behemoth that is Amazon Web Services; and he spotted the unique potential of becoming a platform rather than merely a retailer. #

  • iFixit have been nobly banging the drum for repairable electronics for years. That debate has often been framed as one of consumer control and what “ownership” really means when it comes to our devices.

    But with their Repair Jobs Revolution, they’ve shifted the focus to the wider societal benefits. Sending electronic waste to landfill doesn’t just waste the components and energy used to create it, and damage the planet; it also takes almost no effort to process and creates no value. Repairing and reusing, on the other hand, creates local jobs that produce genuine value. Good for the planet, good for the local economy. #

  • Creating creative organisations

    Donald T. Campbell, inspired by evolutionary theory, explained the spread of creative ideas in three steps: variation, selection, and retention. What does it look like to build an organisational culture that excels at all three of these phases?
  • Olof Hoverfält tracked every item of clothing he wore for three years. The data gathering enabled him to make extraordinary insights into the costs – both to his wallet and to the environment – of what he wore. His writeup is both a joyously nerdy statistical deep-dive and a series of genuinely useful insights, and it demonstrates just how carefully we must work to adjust our gut feelings about sustainability closer to reality. #

  • Review: Subprime Attention Crisis

    Tim Hwang argues persuasively that the market for advertising online has eerie similarities with the market for subprime mortgages in 2008 – that it’s a bubble about to burst. But what’s to be done about it? Is this crisis a potential opportunity to recreate the internet’s dominant economic model?
  • Insiders and outsiders

    Throughout history, outsiders have solved countless problems, and society has venerated the romantic myth of the heretic, seeing what others can’t or won’t and suffering the consequences of their discoveries. But is there a systemic advantage in being an outsider? Can they see what others don’t? Or are those with inside knowledge more likely to succeed?
  • Andrew Oved of Reformation points out a classic mistake made by venture capitalists: they think that it’s possible to buy their way to a popular brand that’s part of popular culture. In reality, you have to put in the hard yards:

    “When I think about the greatest consumer brands today, here are some of the names that come to mind: Nike, Supreme, Patagonia, Louis Vuitton, Lululemon, Chanel, Revlon. None of these brands raised venture capital. You might say ‘the world is different now’, but I think that’s only partially true. Lululemon was started in 1998, right at the peak of the dot com bubble, the same year that Pets.com launched and WebVan raised hundreds of millions of dollars in venture capital…

    “…deliberately taking a slower approach to brand-building is a prerequisite (though not guarantee) for building a long-lasting consumer product brand. Stated differently: Blitzscaling is not a viable option for iconic brand-building: brand is earned, not bought.”

    Affinity and loyalty don’t come from bombarding consumers with ads; they come from growing a role in their life, from earning hard-won recommendations among friends, from carving out a sustainable place in the wider culture. Easy come, easy go. #

  • Ben Coates explains the baffling inadequacy of the Netherlands’ response to the coronavirus and in particular the rollout of vaccines – baffling considering the Dutch reputation for efficient bureaucracy, a tip-top healthcare system, and the smooth running of complex infrastructural projects.

    One part that struck me was Coates’s identifying of a cultural factor behind this seeming ineptitude:

    “The beloved Dutch trait of ‘nuchterheid’ (sobriety, or a refusal to panic) looks increasingly like a fatal condition.”

    I’ve thought the same about the UK, with our “stiff upper lip”, our “blitz spirit”, and our “keep calm and carry on”. All our cultural tropes around triumphing over adversity venerate the idea of refusing to be affected, refusing to panic, and steadfastly continuing much as before. That’s exactly what we don’t want to do when faced with coronavirus, and yet it’s what we’ve spent the last year doing. Reassuring, in a depressing way, that the Dutch seem to be no different. #

  • David Byrne, of Talking Heads fame, founded an editorial project aimed at countering the prevailing negativity of the news media, accentuating the positive and eliminating the negative, as the song goes. It’s called Reasons to be Cheerful.

    Their round-up of 2020, a year universally regarded as an irredeemable dumpster-fire, is well worth reading:

    “You could be forgiven for thinking that 2020 was little more than a slow-motion train wreck broken up into 365 individual units. But if you’re a regular RTBC reader, you know that’s not true. Yes, it was a most difficult year. But it was also a year of problems solved, hopes sustained and seemingly insurmountable challenges met.”

    #

  • A sobering look at the seeming paradox that, while untold economic ruin has been unleashed on the world, to say nothing of the human misery, the US stock market has done nothing but climb. In answering that question, Neil Irwin and Weiyi Cai discover who the pandemic’s economic winners and losers have been, and why those who’ve lost out have seen their losses masked by gains elsewhere. #

  • A fantastic, hilarious, film-noir-ish look at the great bucatini shortage of 2020 by Rachel Handler. Every line is quotable, but you can come for the sensual pasta:

    “Of course! It’s me! I have bought them all! Bucatini is the most sensual of the pastas!”

    …and stay for the conspiracy that goes right to the top:

    “As I waited impatiently for the FDA’s FOIA reply, I got another call from Carl from the NPA, who blew my mind with a tale that sounded so Coen brothers–y I could not believe it. The reason behind De Cecco’s fall from FDA grace, he said, could potentially be traced all the way back to the early 1900s and the beginning of what was once called the ‘National Association of Macaroni and Noodle Manufacturers of America.’”

    #